Frequently Asked Questions

GOOD TO KNOW

Questions, answered.

Where does SIX7 ship?

We currently serve U.S. delivery addresses only and offer complimentary tracked standard shipping to eligible destinations.

How long does delivery take?

Many suppliers currently estimate roughly 9–18 calendar days. Some styles may arrive sooner or later. See Shipping & Delivery for details.

Where are SIX7 products made?

SIX7 independently curates products sourced from external suppliers. Country of manufacture varies. Our editorial styling is European-inspired, but this is not a claim that products are Italian-made.

Are all bags genuine leather?

No. Many styles are synthetic or PU leather-look, suede-look fabric, or canvas. The material stated in the individual product details is the relevant one.

How do I choose the right size?

Check each item's measurements and listed capacity. A compact crossbody or phone bag may be smaller than it appears in lifestyle photography.

Can I return an order?

We accept eligible return requests within 30 days of delivery. See Returns & Refunds for conditions and return shipping information.

What happens if an item is damaged?

Contact us with your order number and clear photos. We will review the problem and available remedies.

Where do I get help?

Send a message through our Contact page.